Refund Policy

Group Classes (Movement Lab & Flow)

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• Single-use classes: Refundable if cancelled at least 2 hours in advance.

• Class packs / multi-session courses: If a class is cancelled at least 2 hours in advance, the class will be credited back to your pack to use later.

• Late cancellations or no-shows are non-refundable and will not be returned to your pack.​

 

Private Sessions (1:1 Yoga Flow & Brain-Based Movement)

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• Private sessions must be cancelled or rescheduled at least 24 hours in advance.

• Cancellations within 24 hours or no-shows are charged in full.

• Rescheduling is accommodated whenever possible.

 

Refunds

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• Refunds for single-use classes will be issued to the original payment method if the 24-hour notice is given.

• Class packs are non-refundable, except in exceptional circumstances at the discretion of the instructor.

Corporate & Private Group Bookings

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Booking & Confirmation

• Corporate or private group sessions are confirmed once a signed agreement or email confirmation is received.

• Sessions are scheduled based on availability and confirmed in advance.

 

Payment Terms & Cancellation Fees

• Payment is usually invoiced after the session unless otherwise agreed.

• Cancellations made less than 7 days in advance: a partial fee of 50% may be charged.

• Cancellations within 48 hours or no-shows: full session fee may be charged.

• Discretion is applied in exceptional circumstances (e.g., severe weather or unavoidable issues).

• Payment is due within 14 days of the invoice date.

 

Rescheduling

• Sessions may be rescheduled subject to instructor availability.

• Cancellations more than 7 days in advance are generally fully refundable.

 

Additional Notes

• By booking any class, private session, or corporate/private group session, you agree to this policy.

• I reserve the right to cancel or reschedule a session due to unforeseen circumstances, in which case a full refund or alternative date will be offered.